Disclaimer
General Disclaimer
BharathGo endeavors to provide a safe and efficient platform for customers to book and travel using two-wheeler services; however, please be aware that all information, services, and other resources provided on the BharathGo platform, including the app and website, are offered on an "as is" and "as available" basis. BharathGo makes no representations or warranties of any kind, either expressed or implied, regarding the completeness, accuracy, reliability, or suitability of the services provided. Use of this platform and the services provided therein is entirely at your own risk.
Ride Availability and Service Limitations
While BharathGo makes every effort to provide consistent service across all locations where it operates, we do not guarantee the availability of rides in every area or at every time. Due to factors like weather conditions, technical issues, legal restrictions, and other unforeseeable events, service may be limited, delayed, or even unavailable in certain regions or at specific times. BharathGo is not responsible for any inconvenience or loss that may arise from such limitations.
Liability and Limitations:
BharathGo disclaims liability for any damages, whether direct, indirect, incidental, special, or consequential, that may arise from the use of its services, including but not limited to personal injury, loss of data, loss of revenue, or other damages. In no event shall BharathGo be held liable for the actions or omissions of its independent driver-partners, including but not limited to any harm, injury, or damage resulting from negligence or misconduct. Users should exercise caution, and it is recommended to confirm identity and credentials through the app’s verification features before commencing any ride.
Driver-Partner Responsibilities
All driver-partners registered on the BharathGo platform operate as independent contractors and not as employees, agents, or representatives of BharathGo. They are responsible for complying with all applicable traffic and safety laws, ensuring their vehicles meet local safety standards, and maintaining all required documentation. BharathGo does not assume responsibility for any failure by driver-partners to meet these obligations, nor does it bear any liability for damages arising from driver actions, including negligence or failure to meet legal requirements.
Insurance and Risk Acknowledgment
While driver-partners are required to have appropriate insurance coverage, passengers should be aware that BharathGo itself does not offer insurance coverage for rides. By using the BharathGo platform, you acknowledge that you are voluntarily engaging in an activity with inherent risks, including the potential for accidents or injuries. BharathGo strongly recommends that passengers ensure their personal insurance covers potential incidents while using two-wheeler transport services.
Fare and Payment Disclaimer
BharathGo strives to ensure that all fare calculations and payment processes are accurate and transparent. However, fares may vary based on time, distance, demand, and other factors, and are subject to change without prior notice. BharathGo does not guarantee that fare estimations provided in the app are final or absolute. Users are responsible for verifying and accepting the fare before commencing a ride. BharathGo is not liable for any additional charges or fees resulting from the ride.
Data and Privacy Disclaimer
BharathGo is committed to safeguarding user data and maintaining privacy standards as outlined in our Privacy Policy. However, as with any online service, we cannot guarantee absolute security. By using the BharathGo platform, users acknowledge the potential risks associated with internet-based services and agree that BharathGo shall not be held liable for any unauthorized access to user data or any loss of personal information due to security breaches or other unforeseen events. For details, please refer to our Privacy Policy.
Third-Party Links and Content:
The BharathGo app and website may contain links to third-party sites or resources. These are provided for your convenience only, and BharathGo does not endorse or assume any responsibility for the content, accuracy, legality, or functionality of these third-party sites. Your interaction with third-party sites and services is at your own risk, and BharathGo disclaims all liability for any damages or losses incurred as a result of such interactions.
Modification of Terms
BharathGo reserves the right to modify, update, or change any part of this disclaimer or its terms of service at any time without prior notice. Users are encouraged to periodically review the disclaimer to stay informed about any changes. Continued use of the BharathGo platform constitutes acceptance of any modified terms.
Governing Law and Jurisdiction
This disclaimer, along with any disputes that may arise from the use of the BharathGo platform, shall be governed by and construed in accordance with the laws of the country where BharathGo operates. Users agree to submit to the exclusive jurisdiction of the courts located in the region where BharathGo is headquartered for any disputes.
Contact Information
If you have any questions or concerns regarding this disclaimer, BharathGo’s services, or your rights as a user, please contact our customer support team for assistance.